Collection and Use of Personal Information

Personal information means any information that is related to an identified person or individual, or that may be used to identify an individual, including, but not limited to: first name and last name; email address; a home, postal, business/work, or other physical address or other locational/geographical information; job title, gender, occupation, industry, or personal interests; and other personal information necessary or useful to provide a product or service that you have requested. The types of personal information we collect and what we do with that information are listed below.


Domain and IP Address Information

We collect the domain names and IP addresses of our visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. We may also aggregate information relating to our visitors' traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers. You may visit our website anonymously if you wish, by using appropriate software or services available from certain third parties.


We maintain a record of all actions that are initiated or facilitated using our website in order to keep track of and archive data concerning transactions that occur on our website. Access to this data is restricted to internal usage by authorized Artifox employees and who administer our network and website.


E-Mail Addresses

It is well known that email is not a 100% secure form of communication. If your communication includes sensitive information about you and you would prefer not to transmit this information via email, please contact us by postal mail or telephone rather than e-mail. We collect e-mail addresses that are voluntarily submitted by the visitor, from e-mail messages addressed to our company or its employees, through visitor participation in Artifox customer surveys, and submissions through our website, which are often made by the visitor when placing an order on our website.


Artifox uses collected e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services, promotions or other items of interest. Additionally, we use collected e-mail addresses to notify visitors about recent updates to our website, to provide product or service news notices and newsletters. We also use the e-mail addresses to send communications relating to orders for products or services, printed promotional materials, customer questions, customer service and customer feedback.


You may opt-out of receiving any promotional or marketing e-mails at any time by notifying us via email, or by clicking the unsubscribe link in any subscription-type emails you might receive from us. If you choose to opt-out of receiving e-mails via any of the above listed methods, our records will be updated within 30 days of receipt of your request. These opt-out options will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, or change in the customer’s personal information submitted to Artifox).


Credit Card and Other Billing Information

We collect credit card and other billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved in our systems.


Collection and processing of credit cards is performed by the third-party service provider Stripe. Order delivery is performed by UPS. These third party providers are not authorized or permitted to use personal information for any other reason other than those pertaining to processing or transporting orders.


Personal Information Disclosure to Outside Parties

Any information that you provide to us will be used for our internal purposes only. Except as specified in this Privacy Policy, your information will not be shared with individuals not employed by Artifox or with other companies.


In some instances we may provide your name and delivery address to third parties that we use for delivering specific products to you (such as delivery companies and other affiliates). The process of fulfilling orders placed via the online store may also require Artifox to share your information with other third party vendors, such as automated data processors and credit card processors. In these instances, your information will not be retained or used by these third parties for any reasons, other than those mentioned in this paragraph. We may also share customer information with our third party service providers who provide advertising services using information that our customers provide, such as name, street address, email address, and transaction history, as further described below. These third parties will be contractually prohibited from using customer information for any purpose other than to provide services to Artifox. If you prefer that Artifox not share your information with third party service providers, please e-mail us with a specific request not to do so.


Third Party Websites

Our website may contain links to other websites run by third parties. When you click on an outbound link, you are being taken to a website operated by someone other than Artifox, and the operator of that website may have a different privacy policy. We do not share your personal information with these third party websites and furthermore, we are not responsible for, nor do we endorse or approve, their individual privacy practices. We encourage you to fully research the privacy policies of these third party website operators.


Use of Internet Cookies

A cookie is a type of data that a website such as ours can send to your browser, which may then be stored on your system. To use portions of our website, you may need to set your browser to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.


Artifox may use session cookies, which are used for a variety of reasons, including, but not limited to, keeping track of items in your shopping cart, remembering any login names and passwords you create on our website, and to mark when a session has timed out. This information is encrypted and stored in a cookie during that session. The cookie is deleted from the visitor's computer when the visitor logs out or closes their browser. Some of our business partners (e.g., service providers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by only and does not cover the use of cookies by any third parties or advertisers.


Data Security

Your store account information is password-protected for your privacy and security. We safeguard the security of the data you send us with physical, electronic, and internal administrative procedures. We will take reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. Additionally, we use industry-standard 128-Bit SSL Encryption to enhance the security of data transmissions.


While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters (both capital and lower case), numbers, and special characters, and that you make sure that you are using a secure browser and a secure internet connection. There are products and services available from third parties that will provide you with additional privacy protection while you are using the internet, and we encourage you to explore using such products.


Data Forwarding and Data Quality

We maintain your personal information on servers and computers located in the United States and operated under our direct supervision and control. We do not forward your personal information outside the United States.


We will take reasonable steps to ensure that all data collected is accurate, complete and timely for the purposes for which they are to be used. We encourage you to check your order information and/or saved profile information regularly to insure that such information is accurate, complete and up-to-date.


Subsequent Changes to Privacy Policy and Notice

By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy and our Terms of Use. Artifox may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page or by notice on our homepage, so that you are always aware of the information we collect, how we use it, and the circumstances under which we disclose it. We will post a notice on this page for thirty (30) calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database in case you wish to remove it.


Children's Privacy

We do not design or structure our website with any intent to attract children. Accordingly, we do not knowingly collect information from anyone who is age 13 and under, nor do we knowingly accept or process any orders from anyone who is age 13 and under.


Additional Disclosures

Below are additional disclosures related to collection, use and disclosure of personal information pursuant to the California Consumer Privacy Act (“CCPA”). If you are a California resident, the CCPA requires us to disclose the following information with respect to our collection, use and disclosure of personal data.


  1. Personal Data You Provide Directly to Us: We collect personal data directly from you in a variety of ways, including when you:


      • Register for an account, create a profile, participate in interactive areas of our services, or fill out forms on our services or in our store;
      • Request additional information about our products or services or sign up to receive our e-mail newsletters or marketing messages;
      • Interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile;
      • Purchase any product or service from us;
      • Provide design or product feedback or make other submissions to us;
      • Request information or assistance from us, including correspondence with our customer service team or our store associates;
      • Participate in or respond to surveys or requests for opinions, feedback and preferences;
      • Participate in any of our experiential offerings in our stores, sponsored by us;
      • Using other features of our websites that may be offered from time to time, which may require information in order to utilize the features; and
      • Sign up for and participate in events, contests, sweepstakes, promotions and special programs that we provide or through third parties that are collaborating with us on any event, contest, sweepstakes, promotion or special program.


The types of personal data we collect directly from you may include: your name, username, password, e-mail address, address, telephone number, credit card and debit card numbers (with expiration dates), demographic information, personal preferences, and any other personal data that you choose to include in your profile or in other communications with us.


  1. Categories of Personal Information Collected. In the preceding 12 months, the personal information that Artifox collects, or has collected from consumers fall into the following categories established by the California Consumer Privacy Act:


      • Identifiers such as your name, alias, address, phone numbers, or IP address;
      • Personal information, such as a credit card number or email address;
      • Age, gender, or other protected classifications;
      • Geolocation data, such as the location of your device or computer;
      • Professional information, for example data you may provide about your business if you are a Seller; and
      • Logs and session data when you visit our website.


  1. Business Purposes for Information Use: We use the categories of information for the business and commercial purposes outlined below:


      • Register for an account, create a profile, participate in interactive areas of our services, or fill out forms on our services or in our store;
      • Request additional information about our products or services or sign up to receive our e-mail newsletters, marketing messages or coupons;
      • Interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile;
      • Purchase any product or service from us, for example is we use a third party carrier to deliver your order;
      • Provide design or product feedback or make other submissions to us;
      • Request information or assistance from us, including correspondence with our customer service team or our store associates;
      • Participate in or respond to surveys or requests for opinions, feedback and preferences;
      • Participate in any of our experiential offerings in our stores or at other locations, sponsored by us;
      • Using other features of our websites that may be offered from time to time, which may require information in order to utilize the features; and
      • Sign up for and participate in events, contests, sweepstakes, promotions and special programs that we provide.


  1. Categories of Personal Data Disclosed: In the preceding 12 months, we have disclosed the following categories of personal data for business or commercial purposes: identifiers, internet and electronic network activity information, commercial information, geolocation data, demographic information, inferred information, and other information that we have derived or inferred about your or that relates to or is reasonably associated with you.


  1. Information Shared With Third Parties: Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below. In the preceding 12 months, Artifox has disclosed the following categories of personal data for to third parties:
        • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, and transmitting content. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
        • Legal Compliance: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms and conditions and other agreements; or protect the rights, property, or safety of Artifox, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


    1. Right to Request Access to or Deletion of Personal Information: Under the CCPA, you may request information about the collection of your personal information by Artifox, or access to or deletion of your personal information. If you wish to do any of these things, please enter your email below and submit your request or contact Customer Service at 314-827-2654 during the hours of 8am-5pm CST on weekdays or submit email address below.




    1. No sale of personal information. In the preceding 12 months, Artifox has not sold any personal information of consumers, as those terms are defined under the CCPA.


    1. No Discrimination. Artifox will not discriminate against any consumer for exercising their rights under the CCPA.


    Facebook, Custom Audiences and Facebook Marketing Services

    Due to our legitimate interest in the analysis, optimization and economic operation of our online offer and for these purposes within the meaning of Art. 6 (1) f. of the GDPR we use the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").


    Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law.


    With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our website or who have specific characteristics (e. g. interests in certain topics or products determined by the websites visited) that we submit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion tracking").


    The Facebook pixel is directly integrated into our website by Facebook and can store a so-called cookie, i. e. a small file, on your device. If you then log in to Facebook or visit Facebook when you are logged in, your visit to our online offer will be noted in your profile. The data collected about you is anonymous for us, i. e. it does not allow us to draw conclusions about the identity of the users. However, the data is stored and processed by Facebook so that it can be linked to the respective user profile and used by Facebook as well as for its own market research and advertising purposes. If we transfer data to Facebook for comparison purposes, it is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done with the sole purpose of matching the data encrypted by Facebook.


    Furthermore, when using the Facebook pixel, we use the additional function "advanced matching", in which inventory data such as telephone numbers, e-mail addresses or users' Facebook IDs is transmitted to Facebook (encrypted), but solely to create target groups ("Custom Audiences"). Users agree our use of the "advanced matching" and the related processing of their data.


    Based on our legitimate interests, we also use the "Custom Audiences from File" function of the social network Facebook, Inc. in which case inventory data (phone numbers, email addresses, Facebook IDs) will be uploaded to Facebook. The upload process is encrypted. The upload serves solely to identify recipients of our Facebook ads. We want to ensure that the ads are only displayed to users who are interested in our information and services. Users agree our use of the " Custom Audiences from File" function and the related processing of their data.


    Facebook's processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads, in the Facebook Data Usage Policy: For specific information and details about the Facebook pixel and how it works, please visit the Facebook Help Center:


    You may object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what kind of ads you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising: The settings are platform-independent, i. e. they are applied to all devices, such as desktop computers or mobile devices.


    You may also object to the use of cookies for measuring range and advertising purposes via the Network Advertising Initiative's deactivation page ( and additionally via the US website ( or the European website (


    Contact Us With Questions or Concerns

    As stated herein, we are dedicated to protecting your privacy, and will take reasonable precautions to keep your information secure. Any questions or concerns regarding our policy should be directed via email to Additionally you may contact us by postal mail by sending a letter to 911 Washington Ave Suite 501 St. Louis, Mo 63101.